❓ Frequently Asked Questions
Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples need 3-5 days, while mass production usually requires 1-2 weeks for order quantities exceeding 100 sets.
What is your policy for product issues?
Excluding man-made damage or natural disasters, we offer re-making services for problematic products.
How are the goods shipped and how long does it take?
We typically ship via DHL, UPS, FedEx, or TNT (3-5 days). Airline and sea shipping are also available. Steel poles are generally shipped by sea due to their length.
What type of battery is used in these solar lights?
We use high-quality Lithium Iron Phosphate (LiFePo4) batteries, which offer better stability and a longer lifespan.
What certifications do these products have?
Our solar street lights are certified with CE, RoHS, IP65, IEC 62619, and IEC 61215 standards.
SWF Lights
